Questions about monitors, alerting, billing, or the API — pick whichever channel suits you. Every message is read by the people who build HyperMonitors.
The direct line for anything: technical questions, billing, feature requests, or problems with your account. No ticket portal, no bots.
support@hypermonitors.comSigned-in customers can send requests straight from the dashboard — they arrive with your account context attached, so there's no back-and-forth about which organization or monitor you mean.
Open the support pageGuides for setting up monitors, alert channels, status pages, and the REST API — including connecting HyperMonitors to ChatGPT and Claude.
Read the docsWe reply to every message, typically within one business day (CET). Include the monitor or status page in question and we can usually answer in one round.